FlexiRoof - Customer reviews

Tell us your personal experiences with FlexiRoof. Please use the form below.

If you have any questions, please use our contact form. If you would like to receive a quotation, simply use our inquiry form.

Please calculate 7 plus 6.

Comment by Family Hübner |

We can only agree with the comments of the previous speakers.
Absolutely competent advice from Mr Jäck - we got the perfect product for our pool (4x8m).
Even though their driver was stuck in a traffic jam, arrived at 4pm and still had to drive 3.5 hours home, he was very friendly and took his time while delivering and installing the FlexiRoof - that's not common at all nowadays -> THANK YOU Mr Schubert!!!!

The FlexiRoof already exceeds our expectations in terms of handling, price-performance ratio and the design in sturdy aluminium. An absolutely TOP product that we can only recommend to anyone who wants to get a high-quality pool enclosure for reasonable money.

We will continue to report on long term experience with the Flexiroof. Here in Upper Franconia we have winters with several centimetres of snow and temperatures around -20°C. We are curious whether our pool still can be used. We are curious to see whether our pool will freeze in winter and how it will cope with the potential snow load.
Many thanks again to ALL!

Comment by Kübler family |

September 2022
Excellent service from start to finish from the Flexiroof company run by Mr Jäck.
Very good overall advice, support during the selection phase and a legitimate quote. Delivery and installation went off smoothly- carried out from a very competent and friendly Flexiroof staff member - Mr Schubert.

Comment by Schmidt Bernd |

I ordered a pool enclosure from Flexiroof. We are very happy with it so far. Very nice optics and very easy handling. Professional consultation by Mr. Jäck and also huge praise to driver Mr. Schubert.

Comment by Riehm family |

We ordered a premium pool enclosure with special dimensions and were very well advised by Mr Jäck. The enclosure fits perfectly and with the help of Mr Schubert during assembly and his useful and detailed advice. Our conclusion is that we have made the right decision with the FlexiRoof company. The arched roof allowes effortless swimming under the roof, thumbs up.

Comment by Huckebrink family |

Our Premium pool cover was delivered yesterday.
We can only agree with the reviews published here. Very good quality, great look. Once again, thank you for the competent advice from Mr. Jäck, as well as the support during the installation of the cover from Mr. Schubert, A great team. Quality and competence pay off.
We can only recommend both the company and the product.
Thanks again to the entire team.

Comment by Frank and Dagmar Schniegler |

We have been using our Flexi Premium roof for about 3/4 of a year now and it has weathered winter storms and rain very well. What we particularly liked is that there is hardly any temperature loss overnight and the pool is also kept clean. Of course, I would also like to complement the honest and competent advice from Mr Jäck and the delivery and help with the installation from Mr Schubert.

Comment by Jörg Herrmann |

We ordered the Premium Winter Option. We received first class advice and can only thank you for the great cover and the support.

Comment by Family M.H. Schalk SOB |

We deliberately waited a little while before providing our customer opinion. We wanted to wait and see how it would perform in everyday use. One summer and two winters have now passed so that an objective assessment is possible. After building our pool, we were looking for a suitable roof for a long time. Sliding roofs were out of the question because of the structural conditions in our garden. By chance we came across FlexiRoof. After some consideration, we contacted the manufacturer, Mr. Jäck. From the very beginning, we felt we were in good hands and the advice we received right up to the time of ordering was absolutely top-notch. Friendly, competent and always ready with an honest answer to even the most stupid of our questions. We never had the feeling that Mr. Jäck wanted to sell us something. No, quite the opposite. He only wanted the best for us, even at the risk that we would not have ordered. Phone calls and e-mails were at eye level and always with great friendly advice. The tip for the Premium Plus variant was absolutely the right choice. No matter how cold the nights were. There was never more than 1-2 degrees of heat loss. When the weather is nice, the heat pump switches itself off after a while, unlike before when it ran all day. The flat construction of the roof also blends in harmoniously with the garden (no greenhouse). Swimming under the roof is possible at any time and we often use it. Nevertheless, you should be careful and get used to the height a little. Even in summer we usually don't open all the elements (unless the grandchildren come) as it is a pleasant windbreak. Delivery by the young employee and joint assembly and helpful tips were just great. We can recommend FlexiRoof with good conscience and are already looking forward to the new swimming season at home with lots of sun and FlexiRoof.

Comment by U.Reimer |

Our Flexiroof Premium roof faced its first storm challenge. Storm Ignatz swept over Saxony. According to my neighbour's weather station, we had wind speeds of up to 130km/h. It destroyed a privacy fence panel at our house but the roof held and did not even move. I installed it according to the manufacturer's instructions with concrete foundations (slabs laid in concrete) and concrete anchors. If everything is installed as specified, there is no need to worry. The roof is really great and robust. Huge thanks to the team around Mr. Jack.

Comment by friend |

I can only agree with the reviews published here. Very good quality, great look. Once again, thank you for the competent advice from Mr. Jäck, as well as the support in setting up the roofing from the haulier, Mr. Schubert, A great team.

Comment by Dietmar Blei |

The FlexiRoof pool cover (I opted for the premium version) can only be recommended. From the order to the very accommodating Mr. Jäck to the delivery with assembly and instruction by a competent employee, everything went smoothly. I give it 10 out of 10 possible points.

Comment by Solenski family |

Great advice at all times. Self-assembly variant was delivered. Very beautiful goods, which after assembly, with some craftsmanship, can become a noble sight. Herefore, at least two talented people should provide a lot of time. We recommend at least two cordless screwdrivers, because with approx. 600 (in our case) drill holes, screws and nuts, it is no fun to constantly switch between drill, countersink and possibly bit holder. Interchangeable batteries also do make sense. When you add up the working time and effort and think through your private options, you realise the extra cost compared to the ready-made version. We do not regret it, but we would like to point it out. The product and Mr. Jäck's advice are highly recommended and we would choose Flexiroof again.

Comment by U. Reimer |

We have been using our Premium roof (4.36m x 6.05m - 5 segments of 1.20m each) for almost 4 weeks now and we are totally thrilled. With outside temperatures of approx. 15 to 20°C during the day and 6 to 12°C at night, we lose max. 1 degree of water temperature overnight (heating switches off at 7pm). You also need less pool chemicals and we didn't need to refill the water. What we are most pleased about is that the pool is no longer so dirty, as quite a lot of leaves are falling now. We can unreservedly recommend the Flexi Roof enclosure. Mr. Jäck is absolutely competent and takes a lot of time and answers all question with patience. The delivery was also on time and we received good instructions. Thank you very much. Yours sincerely, U. Reimer

Comment by Alexander Liendl |

We were advised very competently and above all – honestly - by Mr. Jäck. All our questions were answered in detail. As already mentioned, we never had the feeling that it was all about the sale. With FlexiRoof you can see that the passion for the product is in the foreground here and not the sales deal. I would like to see more companies (philosophies) like this.

Comment by Sanow, Andreas |

We ordered our pool enclosure from FlexiRoof, it was made exactly to our measurements and delivered on time. If we had any questions, the company was immediately available. We would order from FlexiRoof again at any time.

Comment by Filbrich |

We have been looking for a suitable pool cover for about two years. A cover using a rail system, as is often offered, was out of the question for us, as we wanted to continue to use the pool surroundings as a sunbathing area.
We then came across Flexiroof and contacted Mr Jäck - a friendly and very competent managing director. At no time did we have the feeling that he only wanted to sell.......he was open to all questions and also concerns - we even drove to Mr Jäck and inspected this cover we wanted on site.
Our cover consists of 5 elements, our pool is 6 x 4 m. We decided to go with the "Premium Plus" cover.
Now, after the first autumn and the winter of 20/21, we can say that we are highly satisfied. Autumn storms and snowfall were no problem at all. The thermal insulation is excellent and there is hardly any temperature loss overnight, as stated by Mr Jäck. Swimming under the cover is also no problem at all and another highlight in autumn and on cold days.
The delivery by an employee is also worth mentioning. This was done in a very friendly and competent manner. Many questions were answered patiently and friendly on the spot and many things were explained :-)

Comment by Michael Kraus |

Many thanks to Mr Jäck and his team. An engineer who refined FlexiRoof over the years and improved it again and again. An absolutely honest and respectable sales person who kept all promises. With a lot of expertise and his experience we have been able to enjoy the pool operation even as beginners until late autumn (November) with the Premium-Plus roofing. The outdoor pool is equipped with a counter-current system, measuring 2.2 by 5.5 metres, with a water volume of around 15 cubic metres. The water temperature was kept constant at 27 degrees. The enclosure keeps leaves and insects out, and is above all extremely easy to open and close. The rollers, small animal catchers etc. are perfectly placed. The visual appearance of our garden is not disturbed by the extremely low height of the enclosure, all pool friends are enthusiastic about this solution. It is easily possible to open only the side element and swim under the rest of the enclosure, protected from the wind and cold. A successful visual and practical enclosure with very high quality craftsmanship, which can also be repaired at any time if something should actually break.

Comment by Henning Feldkamp |

We have had our FlexiRoof with 5 elements for about 1 1/2 years now and are more than satisfied! The roof really has a super quality and keeps what it promises! The customisation was no problem and the whole quotation, ordering and delivery process went smoothly. Now that we are planning to enlarge the pool, we will simply order additional FlexiRoof elements.

Comment by Dr. Klaus-Michael Pape |

We have had our FlexiRoof pool cover for 4 years. It was the right decision. Mr. Jäck is very helpful and gave competent advice. We are very happy with the pool cover as it is as reliable as the first day and looks good too. It is also very easy to swim under the cover.
We can only recommend this pool cover and would buy it again at any time.

Comment by Rust |

After a long time of thinking and searching for a suitable pool cover, I came across FlexiRoof.
A very good price-performance ratio. Very fast processing and delivery up to the installation.
The important points for me, such as water temperature increase, cleanliness of the swimming pool and water and safety after covering towards small children are completely fulfilled.
I can only recommend these products.
If you have any questions, the managing director, Mr Jäck, will advise you competently.

Comment by Werner Schweiner |

We decided to buy a pool enclosure in May this year. After a long search and a lot of information, we came across FlexiRoof. From the very first call, we received competent and friendly advice. You could tell that it wasn't a question of necessarily selling, but of being advised. After about four weeks, the roof was delivered. The assembly was not difficult because the parts were delivered ready-made. Unload - place - done. We also received good tips on how to use the roof. After about a quarter of a year, I have to say: everything was done right. We can only recommend FlexiRoof.
Thank you for the excellent advice and the very good workmanship of the parts.

Comment by Widmer |

We have been using the FlexiRoof cover for 3 years. We are still very satisfied with the system. On colder days we can remove only 1-2 elements and enjoy the warm water underneath.
Mr. Jäck's advice is very competent. You can rely on his experience and recommendations. The installation abroad (Croatia) also went without complications. The strong gusts of wind and the sea salt air have not affected the cover so far.
We can only warmly recommend FlexiRoof.

Comment by Grohganz Monika |

Hello, our cover is now 5 years old and still top.
We are very satisfied so far. Our cover consists of 6 parts.

Comment by Fabian Kern |

Professional handling from the acceptance of the order with a lot of experience in the implementation to the delivery. Good workmanship

Comment by Hansjörg Bauer |

I have now used flexi roof for the 3rd summer and therefore want to report on it. at first I had something different (inflatable) but it couldn't prevent e.g. the penetration of pollen, which is a big issue right now (now pollen is no longer an issue). in addition, I was convinced that the elements can be set up individually, so we can now spend the night under the roof in the black forest (760 m above sea level). the roof is only about 45cm high in the middle (thick enough to swim under). the elements can be set up individually, so we can now swim under the roof at night - even though it is only 3-5 degrees outside. the roof is not so high that it forms a kind of greenhouse over the water when the sun shines. mr. jäck has provided us with a roof a little higher than usual because of the small width of the pool (3m). he also fulfils such special wishes. i have 28 degrees right now (end of april) with the heat pump (last night) and this morning, after a 3 degree cold night, it is still 26 degrees. 9 degrees. the heat pump manages to compensate for this in about 3 hours. conclusion, even after 2 summers: a great system, highly recommended. you are welcome to call flexi roof and find out my phone number if you want to talk to me. in addition, it still looks great after the 3rd winter thanks to high-quality materials.

Comment by Holger Teichmann |

We have had the Flexiroof Premium since August 2019 and are super satisfied.
It consists of 5 elements and is a real eye-catcher.
The elements are easy to remove and the storm protection has also done a good job.
Many thanks for the good advice and always quick feedback.
With kind regards
Holger Teichmann

Comment by Klaus Walter Börnecke / Blankenburg |

In August 2018, you supplied me with a Light kit to 38889 Börnecke/Blankenburg. Now I finally want to report to you how we fared with it. We have ordered the assembly kit. At first, we were a little anxious when we looked at the assembly instructions and would have liked more explanatory words in some places. After the slight perplexity had disappeared, we quickly got down to work and realised that the instructions were already very well thought out and that they summed up everything that was important in the most concise way. So we managed to complete the roofing in time for September 2018 - in some places it really only works with two people. The dimensional accuracy and clean processing of the delivered parts is praiseworthy. The equipment and the number of accessories/screws etc. supplied are also good. After assembly, we could easily understand the extra price for the pre-assembled version. A lot of manual work is necessary. Overall, however, we are very satisfied with the Flexiroof roofing. Both visually and in terms of handling, it is very appealing. The many manual operations and the costs are almost forgotten and we are pleased with the attractive view. I was able to close the triangular end of our pool, which was caused by the "special construction", in a similar way, so we still have a "quick" entrance. Enclosed are a few pictures.
We wish you further success with your product and remain with kind regards

Comment by Vetterlein Niels |

We are very satisfied with the pool enclosure made of 7 elements, easy handling and due to the low height it fits perfectly into the overall picture.

Comment by Ulrike Gitzinger |

We had our koi pond covered with Flexiroof for the first time last winter and would now like to report how the start of spring was. The fish survived the winter very well. The pond was not heated additionally. In spring we removed the cover in April, by which time the water had warmed up slowly and continuously and the plants had already flowered. Our fish were also already very agile. We are super satisfied with this system. The cover can be set up and taken down relatively quickly by two people. In summer, we store the parts under the balcony and are amazed at how little space the 7 parts take up. We are glad that we decided on this system. Everything else we had tried up to that point was just a compromise in comparison.

Comment by Marc Wasler |

We had to wait a long time for a pool enclosure without rails. Finally Flexiroof arrived! Lightweight, easy to handle, visually appealing and yet stable and suitable for winter use. Super! We are absolutely thrilled and our outdoor pool now has everything it needs.

Comment by Bruno Hilgers |

Perfect service, great product, highly recommended.

Comment by Franz Tiecher |

Hello all,
After about 4 years in which we have the flexiroof cover we are super satisfied. Putting on and covering the pool is really an easy exercise and is done in no time. The cover still looks good and fulfils its purpose perfectly. We can absolutely recommend flexi roof.

Comment by Anonymous customer |

The pool cover is really practical.
The use of the swimming pool has been extended. The filtering effort is drastically reduced.
The water is cleaner and warmer than before.
The cover prevents people from going into the water unsupervised. (e.g. small children)
The power consumption has also been noticeably reduced.
We do not regret this investment at all.
Many greetings

Comment by Peter Kubalek |

I chose Flexiroof because it is a very space-saving system and our garden is not very large. The other advantages I discovered later as an add-on: optimal heat insulation, beautiful visual harmony, pool can be used well into autumn. As the advice and service are also excellent, we can only recommend FlexiRoof.

Comment by Jürgen Gerlach |

After a long time search on the internet I came across FlexiRoof. I ordered the assembly kit after a very friendly contact with Mr. Jäck. After the self-assembly I now know that FlexiRoof is worth its money. The cover fits perfectly. Up to now I only had a solar panel over it, and the pool was very dirty. That's history now. You can also swim beautifully under the "roof". Above all, the pool is safer now. I haven't regretted it yet. Many thanks to Mr. Jäck and the team.

Comment by Ockert family, Sachsen-Anhalt |

We decided to purchase a FlexiRoof assembly kit and the finished product is now in use. Visually very nice to look at and also quickly covered and removed. The pool water heats up quite quickly under the roof, which is a positive side effect. As a result, we are very satisfied with the product and have not regretted the purchase. With the kit version, however, you should know that assembly is not entirely without its challenges and that, even with good craftsmanship, it takes about 10 to 12 hours (FlexiRoof note: 5 elements) in total. The assembly instructions are quite handy and so the project was completed successfully without any additional inquiries to Mr. Jäck. Many thanks for the good service, from planning to delivery! We will recommend the product to others.

Comment by Josef |

Fully meets our expectations. In addition to the roller shutter we now have a useful and great solution to protect the pool from September to May from leaves and dirt. The biggest advantage are the wheels, this way you don't have to ruin the beautiful terrace with rails.
Perfect execution, great advice, superb delivery service! Thank you

Comment by Burkhard Knapp |

After several years of using Flexiroof, we can confirm that our expectations have been fully met. We chose the product because we didn't want a big cover in our small garden. The pool cover is flat and fits very well to our ideas. Visitors and friends have more than once highlighted the overall picture of our swimming pool with cover.

We use the cover over a salt water pool which is certainly a bit more problematic than the normal chemically chlorinated pool. This is because the salt water evaporation leaves deposits on the stainless steel surfaces as they would be on a boat railing. After initial attempts to control these deposits we have abandoned this, as the one on the inside does not affect the general impression from the outside and there is also no qualitative restriction.

The segments of our pool cover are surprisingly stable (one segment was even thrown by a sudden, extremely strong breeze onto the others without any damage), they ensure a quick warming up of the pool water and also extend the swimming time. All features that were promised really came true.

Despite the small curvature it is possible to push only one segment away and then swim or bathe in the middle. However, a little bit of head retraction is necessary (note FlexiRoof: span 2.96 m, height 26 cm), but that is in the nature of things. This possibility is very important, because you don't always have the time and the mood to move and/or set up the whole cover.

When the pool is closed, our pets also like to walk over the cover (dog and cat) to shorten the way to the end of the garden. Until today this has worked very well.

We only use the additional securing of the segments (wire rope on both sides) during the winter or when a really strong storm is announced (about 3 times a year). Otherwise, the segments are strong and heavy enough to provide safe coverage.

All in all, the expectations we set for this cover have been fully met and we would buy the cover again. Even after a few years of use, we are still unable to detect any impairment of the function. The same applies to your customer service, which we do not take for granted after several years of use in our fast-paced times.

Best regards from Austria

Burkhard Knapp

Comment by Schenker from Podelzig |

Have decided on FlexiRoof after a long search and have opted for the assembly kit.
As already described, with a little craftsmanship experience, it was done in about 12 hours.
Reliable support from Mr Rainer Jaeck in case of queries.
A very good product and can definitely be recommended to anyone looking for a nice flat cover for their pool.
pool. Good price-performance ratio.

Comment by Schwarz |

We got a cover in April. From the enquiry to the execution, everything worked out great. If we had any questions by phone, they responded immediately. The delivery also went very well after the announcement. Above all, the roof fits into the picture of our garden. The height and easy handling were decisive for us. We can only recommend the company.

Comment by Robert Patrick (Luxembourg |

Super service, competent advice, fast delivery.... Only to recommend :)

Comment by Michael Dornberg |

Hello, FlexiRoof is an absolute premium product. We had a look at a FlexiRoof pool on site at Mr. Jäck. Rainer is an absolutely respectable and competent engineer and businessman. The tailor made production went smoothly and very fast. The delivery was on time and was very professional with instruction and assembly on site. A storm protection system was installed.
The delivery took place in November 2017. Since then the water temperature has remained constant and there have been no leaves or dirt in the pool. The canopy is completely sealed, no rain fills the pool and the water level is steady. A great product. We are very satisfied.
Best regards Michael Dornberg

Comment by Kerstan, North Rhine-Westphalia |

Hello,
the handling was absolutely top.
Very competent businessman and also very competent delivery people.
At first glance absolute, individual custom-made at a high level. (The long term experience can only be evaluated in a year).
Thank you very much for the advice.
I can recommend them without hesitation
Greetings Steffi Kerstan

Comment by V. Wolf, Schleswig-Holstein |

My Flexi-Roof has now not only survived its first bathing season unscathed but also the first storm that swept over it in autumn! Function test passed! The storm protection has held up without any problems!
This way the pool is protected all year round, many thanks to the Flexi-Roof team!

Comment by Fam. Körbitz, Saxony - Anhalt |

We would like to thank Mr Jäck once again for the service and competent advice.
Mr. Jäck supervised our project comprehensively and optimised the implementation with his suggestions for improvement. The FlexiRoof roof looks very good and fits exactly over our pool.
The FlexiRoof roof is light and can be opened quickly, without much effort, and also closed again without any problems. After just the first three days, we noticed an improvement in the water quality and an increase in temperature.
We have had the FlexiRoof roof for 4 weeks now and wouldn't want to miss it.
Thanks also to the whole FlexiRoof team and our recommendation is guaranteed.

Comment by Bettina Jahn-Albrecht |

I wanted to thank you for the absolutely competent and extremely friendly advice. In the end, our negotiations did not lead to a purchasing result, as our structural conditions were not suitable for FlexiRoof. Unfortunately! Nevertheless, Mr. Jäck took his time several times and really suggested new alternatives again and again, it never got too much for him. Truly with the patience of an angel! Although without result, it was nevertheless fun to speak on the phone with Mr. Jäck and even without buying the advice was always positive and friendly. Rarely have I met such an imaginative, devoted and charming business partner in my business life. I wish there were more of them! The product is really great, who knows, maybe one day we'll get into business! Thank you Mr. Jäck and the team.

Comment by Mag Hans Mair |

The roof has survived the winter well and is a "true" shield against the pollution bomb of the neighbouring birch tree.

Comment by Mötteli, Lago Maggiore |

We have been using the cover for two years now and are happy with it.
We often go swimming without opening up everything, even in winter after the sauna.
Also it gets warm very quickly without heating and of course stays clean.
It also requires less chemicals.
Thanks and regards from Switzerland

Comment by Bischoff, Switzerland |

After many visits at trade fairs and several hours searching the internet I finally came across FlexiRoof. After a few mails and telephone conversations with Mr. Jäck, who always had a competent answer to all my questions, we have now ordered this cover. We have no regrets about that until today! Of course our old cover ( floating lamella roller shutter ) was much more comfortable, because it could be opened/closed electrically in a few seconds. But the advantages of the new cover compensate for the additional time it takes to cover the pool! Since I have not been afraid since when my little children play in the garden.
Also the water quality is much better compared to our old cover. There is hardly any rainwater and dirt left in the pool. Also the evaporation is lower. I also like the simple construction of the system, no complicated rails, electric drives, etc. We can only recommend it.

Comment by family Riedel from the Erzgebirge |

Flexi Roof, long needed and luckily found! We are very satisfied with the system and have already enjoyed it for the second year, even the large quantities of snow last winter were no problem! Despite prepayment we dared it and were not disappointed!
Good advice and delivery on site.

Comment by Renate Fritsch Albert |

We came across Flexiroof after a long search.
That was the best thing that could happen to us, as we were looking for a cover over the winter when we could swim !!! We wanted also to move the cover in summer to have a clear view.
All this is possible with the Flexiroof option. We are very satisfied, also the consultation was very very good.
Even today, after 2 years, we can call Flexiroof at any time to get instant advice.
We can only recommend this to others.

Comment by Ralph Bänsch, Swabian Alb |

The Flexiroof version has proved to be a great choice for us. In light winds we open e.g. only half the pool, which makes it even warmer under the roof. Problems have not arisen so far and so we can only recommend this option.

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